At 0： 00 on May 6, the detailed explanation of the national expressway recovery toll policy came! Scan code to read mobile version
Tianjin North Network News:With the consent of the State Council, the toll roads approved by law in China will resume charging from 0: 00 on May 6, 2020. According to the unified deployment of the Ministry of Transport, in the previous stage, the transportation department of our city carried out a series of work, such as system upgrading, charging mode adjustment, real vehicle testing and customer service system optimization, which provided the majority of ETC users with a high-quality highway travel experience of "one trip, one bill, one deduction and one notification". What changes will happen to the driving experience of the majority of car owners after the expressway resumes charging? What should I pay attention to when passing through the expressway? A few days ago, the relevant responsible comrades of the Tianjin Municipal Transportation Commission gave detailed answers to a series of questions of concern to the masses.
First, system optimization
1. After the system upgrade, what is the most intuitive change as a car owner?
After the system upgrade is completed and the expressway charges are resumed, the most intuitive changes mainly include the following three points:
First, when the owner leaves the exit lane, it shows the full cost of the current passage;
Second, ETC users can check the complete records and monthly statements of the current traffic through platforms such as "Tianjin Expressway ETC" WeChat WeChat official account, WeChat "Tianjin Easy" applet and Lesutong APP;
Third, ETC users will receive the current standard deduction information (SMS, WeChat push, APP push, etc.), and there will be no more phenomena such as unclear information, multiple deductions, and delayed deductions.
2. Why do you want to upgrade the system? What is Fei Xian lighting?
On January 1st, 2020, the national expressway cancelled the provincial toll stations and merged into "one network" operation. During the running-in period of the system, there were a series of problems such as congestion of toll stations, inaccurate billing, scattered and delayed deduction, non-display of export fees, and slow response to customer service complaints. In order to solve these problems, in accordance with the deployment requirements of the Ministry of Transport, Tianjin has carried out the upgrading and reconstruction project of the networked toll collection system with the main line of "lighting up the toll".
When the vehicle leaves the exit lane, it accurately shows the full cost of the current passage.
3. What should I pay attention to when the toll is resumed on May 6th?
All expressway toll stations in our city are equipped with ETC lanes and artificial mixed lanes. In order to ensure the rapid passage of vehicles and avoid congestion, drivers are requested to control the speed and distance of vehicles and pay attention to the following points:
First, ETC vehicles should enter and leave the expressway from ETC lane with a speed limit of 20 km/h. If the vehicle speed is too fast, the transaction will be unsuccessful, which will lead to congestion.
Second, when there is a vehicle parked in front of the ETC lane, please keep a distance of more than 10 meters from the vehicle in front to prevent the occurrence of wrong transactions;
Third, vehicles without ETC equipment should pass through mixed lanes and use CPC cartoon expressway;
Fourth, all trucks must carry out non-stop weighing inspection before entering the expressway. After passing the inspection, trucks with ETC can choose ETC lane to enter the expressway, and trucks without ETC can only receive CPC cartoon lines through mixed lanes.
Second, the deduction reminder
4. After the recovery of charges, has the problem of receiving multiple mobile phone charge-deducted SMS messages in one pass been solved?
In order to avoid the phenomenon of repeated deduction and unclear deduction information, since February this year, the transportation department of our city has coordinated and urged all cooperative banks to upgrade the deduction SMS system and standardize the information template. At present, the optimization and adjustment of all deduction notification systems have been completed.
After the toll collection is resumed, users will receive a unified and standardized short message after finishing the expressway trip, which contains information such as license plate, transit time, entering and leaving expressway stations, toll amount and so on.
5. After the trip, how long will it take to receive the ETC deduction message?
After the end of the trip, ETC deduction SMS will generally be received within 24 hours.
6. Why is there a delay in charging SMS?
ETC charging system is different from real-time transactions such as bank card POS machine and Alipay scanning payment. After the user leaves the expressway, the system will record the user’s ETC transaction in real time, and then send a debit request to the bank, which will make a batch debit and send a transaction SMS to inform the user. Therefore, ETC users will not receive short messages of highway traffic transactions in real time, but there will be a certain time delay.
7. After the trip, where can ETC users query information such as traffic records?
After the fees are resumed, ETC users in our city can clearly and accurately inquire about the high-speed traffic records, monthly statements and account information through the official service platforms such as Letutong APP (Tianjin) platform, WeChat "Tianjin Easy" applet and "Tianjin Expressway ETC" WeChat WeChat official account.
Third, the billing adjustment
8. At the beginning of the cancellation of the grid connection of provincial boundary stations, there were some phenomena such as repeated and scattered ETC charges and inconsistent charges for driving the same road section all over the country. Can these problems be solved after the charges are resumed?
The optimization and upgrading of the networking system and the real vehicle testing work carried out this time are aimed at improving the functions of the system and solving a series of problems during the running-in period. In order to solve the problem of inaccurate charging, our city adjusted the charging mode, which improved the recognition rate of ETC portal frame. Through ETC portal frame charging supplemented with license plate recognition technology, the complete path of the vehicle was fitted to form a total transaction record or transaction voucher, which was transmitted to ETC issuer for one-time deduction, realizing "one trip, one bill, one deduction and one notification".
9. How do 9.ETC and LinkedIn charge? Will it be cheaper to get a cartoon line than to use ETC
ETC vehicles and manually paid vehicles are uniformly charged according to the actual driving path. Among them, the transaction amount of ETC vehicles shall be rounded to "points" according to the preferential charging rules of not less than 15% discount, and the transaction amount of manual vehicles shall be rounded to "yuan" according to the charging rules. To be sure, after the adjustment of the charging rules and the resumption of charging, the same kind of vehicles will pass the same route, so it is definitely cheaper to use ETC than to collect the CPC card for manual payment.
10. There is feedback from bus owners. After canceling the high-speed provincial toll station, the same trip is more expensive. Why?
After the adjustment of the charging mode, the charging is more accurate.
Take the minibus from Beitang Station to Dongli Station of Beijing-Tianjin Expressway as an example. The distance between the two stations is 21 kilometers, and the receivable is 11.55 yuan. Before withdrawing from the station, the toll is rounded up according to 5 yuan multiple. After rounding up, the toll becomes 10 yuan, and ETC users pay a 95% discount on the basis of 10 yuan and pay it in 9.5 yuan; After the station was withdrawn, the labor charge was rounded to "yuan", and it became 12 yuan after rounding up to 11.55 yuan, while ETC users got a 95% discount on the basis of 11.55 yuan and got paid-in 10.97 yuan.
In this way, there is a phenomenon that the toll before and after the withdrawal of the station "has both increased and decreased". In short, the toll rate has not increased, and the implementation of accurate billing is to reflect the fair principle of "those who use more roads pay more, and those who use less roads pay less".
11. After the fees are resumed, if ETC users have any objection to the toll charging, how should they consult for feedback? How long will it take to be dealt with?
The consultation and complaint channels for the disputed toll are as follows:
ETC vehicles handled in Tianjin only pass through Tianjin Expressway. If there are toll disputes such as inconsistent deduction, repeated deduction and whether it should be free or not, please call our ETC customer service hotline 4007554007 to verify the information and solve them in time.
In addition, both the inter-provincial traffic of ETC vehicles in Tianjin and the inter-provincial traffic of ETC vehicles handled by other provinces are inter-provincial disputes, and users can solve them in time by calling the national ETC service supervision hotline 95022.
Fourth, access concessions
12. What are the discounts for passing through the expressway in our city?
First of all, regardless of passenger cars, trucks or special work vehicles, you will enjoy a preferential policy of not less than 15% when using ETC Expressway.
In addition, the city has introduced a highway differential charging policy for trucks. For example, it gives a 65% discount to freight vehicles driving the entire Beijing-Tianjin Expressway, a 50% discount to free for certain international standard container transport vehicles entering and leaving Tianjin Port, and a 96% discount to class 2 and class 5 trucks passing through the city’s entire road network.
13. Why do fresh agricultural products transport vehicles, trans-regional combine harvesters (including rice transplanters) transport vehicles and international standard container transport vehicles need to enjoy toll concessions by making an appointment?
After canceling the provincial toll station, the expressway mainly relies on ETC gantry system to identify the actual driving trajectory of vehicles and carry out accurate toll collection. ETC gantry system can identify the vehicle identity and model information, but it can’t judge the cargo carried.
In order to avoid the situation that the transportation vehicles that meet the preferential conditions will be deducted first and then refunded, vehicles transporting fresh agricultural products and combine harvesters need to submit preferential applications in advance before entering the expressway, and they can enjoy the preferential policy of exemption from the whole toll after passing the inspection at the export toll station.
Reservation is made in the form of online reservation through "China ETC service applet".
14. What are the advantages of using reservation?
By making an appointment, customers can be provided with the following conveniences: First, the entrance inspection of toll stations is cancelled to avoid traffic congestion. Second, reduce road inspection and save vehicle transit time. Third, avoid the phenomenon of first deducting fees and then refunding fees. Fourth, with the increase in the number of scheduled traffic, the frequency of inspection of customers with higher credit ratings will be gradually reduced, further improving the efficiency of vehicle traffic. Therefore, it is suggested that the majority of fresh agricultural products, cross-regional combine harvesters (including rice transplanters) and international standard container transportation enterprises make good use of the reserved access mode.
Considering that transportation enterprises and truck owners need to gradually adapt to the appointment passage, our city has set up a six-month appointment passage transition period. It is expected that from July 1, the new platform of "excellent service" of the Ministry of Communications will be fully activated for appointment and preferential management, and the ETC platform will be fully relied on.
15. How can ETC users ensure that they enjoy toll concessions?
In the latest charging rules for expressway operation, "ETC lane entry" is regarded as the only basis for discount, that is, ETC users can enjoy the full fare discount in any lane when leaving the station as long as they normally use ETC to enter the expressway (without receiving CPC card) and the user’s entrance information is recorded in ETC card.
16. After the fees are resumed, can ETC vehicles avoid the deduction?
After the charge is resumed, ETC vehicles can’t avoid the deduction when they pull out the cartoon line. The owner of ETC keeps the ETC card correctly inserted into the OBU all the time, which is beneficial for vehicles to pass through the ETC lane quickly.
V. Self-inspection of ETC equipment
17. What should ETC users pay attention to when charging is resumed?
In order to ensure that after the toll is resumed, the users of ETC can normally enjoy the fast passage and preferential toll service, and the majority of ETC users need to carry out the "equipment self-inspection" as soon as possible, mainly making three confirmations:
First, confirm that the electronic tag has been correctly installed in the pockmarked area of the front windshield of the vehicle (behind the rearview mirror);
Second, confirm that the electronic tag is in a normal state, pull out and re-insert the ETC card, hear the "beep" sound and the tag screen normally displays the words "balance" or "charge card", then the equipment is in a normal state;
Third, confirm that the ETC card account is normal, confirm that the balance in the card is sufficient, or the status of the bound bank card is normal.
It is particularly important to note that the ETC tag is in a standby state under daily conditions, the screen is not bright, and the electronic tag is charged by solar energy. It is recommended to carry out a self-inspection before parking vehicles in underground garages for a long time.
18. Do etc users need to disassemble the equipment during self-inspection? Can I still use it after I remove it and put it back on?
Users can complete the self-check by plugging and unplugging the ETC card. ETC equipment cannot be disassembled by itself, and it is dedicated to special vehicles. Once it is disassembled or loosened, the equipment will become invalid, and it will be unusable if it is installed by itself or installed in other vehicles. It needs to be re-activated and installed by the installer at the distribution outlets.
19. What if ETC users can’t self-check or detect a problem?
In order to better help ETC users in our city to do a good job in equipment testing before expressway toll recovery, the ETC center business hall and development zone business hall in our city resumed full-service services on April 20, and provided users with various ETC on-site services such as new ETC office, equipment replacement, recharge and transfer.
Central business hall: 16 kilometers from the outer ring road in Hebei District, Tianjin (next to Xingyao Wholesale Market) [Business hours: 9: 00 Monday to Friday & mdash; 17:00]；
Business hall of Binhai Sub-center: No.37, Fifth Avenue, Tanggu Development Zone [Business hours — Monday to Friday 9:00— 16:30]。
In addition, users can call ETC customer service hotline 4007554007, or call ETC issuing bank for consultation and obtain after-sales service.
20. Is there anything else to check besides the equipment self-check?
You also need the majority of ETC owners to check your vehicle information.
If your actual vehicle model and license plate are inconsistent with the information registered in ETC equipment, the following situations will occur:
First, it may be intercepted when passing through high speed, which will cause congestion and affect the traffic experience;
Second, the actual model is smaller than the model registered in ETC equipment, resulting in overcharge;
Third, the actual model is larger than the model registered in ETC equipment, and it will be included in the ETC blacklist for allegedly evading tolls, which will have a certain impact on your credit.
In order to avoid the above situation, ETC users, especially truck owners, are requested to contact your ETC handling channel to verify the vehicle information. If the registered model and license plate are found to be inconsistent with the actual situation, please go to the handling bank or ETC business hall in time to correct and complete the correct vehicle information (ETC owners who are not handled in Tianjin need to contact the issuing bank in the corresponding province).
VI. Electronic Invoice
21. In order to promote the logistics industry to reduce costs and increase efficiency, and improve the service level of toll roads, the Ministry of Transport, in conjunction with State Taxation Administration of The People’s Republic of China, issued the Notice on Matters Related to Toll Road Toll VAT Electronic Ordinary Invoice, which was officially implemented on April 1. What is the biggest change in the new regulations?
The implementation of the announcement marks the official arrival of the era of electronic invoices for expressway tolls. Compared with before, there are two major changes in the new regulations:
First, the expression is standardized, and all the ETC or user card expression parts involved in all documents are changed into ETC cards, which means that the electronic invoices of high-speed tolls are realized based on ETC platform;
Second, the toll electronic invoice is cancelled, and you can log in to the platform for selecting and confirming the VAT invoice in this province (autonomous region or municipality) within 360 days from the date of issuing the toll electronic invoice, and you can query and select the toll electronic invoice information used to declare the deduction, which simplifies the process of issuing, confirming and deducting the invoice. After the invoice is issued, you can select the "special VAT invoice that meets the certification" for deduction at the time of tax declaration.
22. Do electronic invoices have the same effect as paper invoices? What are the benefits to users?
The legal effect, basic use and basic use regulations of electronic invoices are consistent with the tradition. Accelerating the popularization and use of special VAT invoices and providing taxpayers with free electronic invoice issuance services is an important policy to benefit the people. Enterprises can save the invoice printing cost and indirect management cost, which is more convenient for all users to inquire and save, apply for online issuance, and print it as you use it, thus reducing the risk of receiving fake invoices.
23. How do users issue electronic invoices?
ETC users can log on to the website of the invoice service platform www.txffp.com (computer client) or download the "ticket stub" APP (mobile client), register for free with the mobile phone number at the time of applying for ETC, fill in the account holder’s name, certificate name, certificate number and other information, and complete the binding of ETC card or user card after verification.
Then, select the recharge records or transaction records that need to be invoiced, and apply for generating electronic invoices. The invoice service platform provides users with free services such as downloading, forwarding, previewing and querying electronic invoices and detailed information.
24. What problems should ETC users pay attention to when issuing electronic invoices?
First, before using the ticket stub platform to issue invoices, users should ensure the accuracy of relevant information such as enterprises, individuals, ETC bindings, etc. If information changes are involved, they should be changed before the recharge or pass transaction to ensure the authenticity and accuracy of the billing information;
Second, whether in the recharge stage or the consumption stage, the invoice can only be issued once. When recharging, you can directly choose to issue a non-tax invoice, or get a tax invoice within 10 natural days after the actual toll, and a consumption can only be issued once;
Third, the electronic invoice with the words "no tax" obtained by recharging ETC cannot be used as the input tax deduction voucher, while the value-added tax electronic invoice obtained after the toll transaction can be deducted from the input tax.
Fourth, the ticket stub platform is a national unified invoicing system. It is recommended that users confirm the relevant information before printing. Once the invoice is printed, it cannot be changed.
25. How long can ETC users issue electronic invoices after recharging or passing?
After the ETC stored value card user recharges, the data is uploaded to the invoice platform in real time. After recharging, you can directly query and issue a tax-free invoice through the ticket stub APP;
All ETC users get tax invoices within 10 natural days after the actual toll, and a consumption can only be issued once.
(Jinyun journalist Dong Lijing)