Depositor 99 yuan’s money was deposited in the bank for 99 times and ＂retaliated＂ for 3 hours (Figure).

　　　　A little grudge made me retaliate against the bank for three hours.

　　　　99 yuan said 99 times that it was only to teach banks a lesson.

　　　　Bank: The report is ok, don’t mention the name of our bank.

　　　　■ Man: It is difficult to queue up, and Gasser’ s complaint has never been taken care of.

　　　　■ Bank Public Relations Department: These problems are difficult to solve.

　　　　◎ Text/reporter Ma Jun ◎ Photography/reporter Lu Jiazuo

　　　　On September 5th, at a bank in Yuanda Road, Haidian, Beijing, a customer deposited 99 yuan’s money into the bank card 99 times, which took 3 hours before and after. In an interview with the reporter of Youth Weekend, the 32-year-old man named Li Guojun repeatedly stressed that he was not being unreasonable; He knows that this practice is uncivilized and immoral, but he is trying to teach the bank a lesson.

　　　　Why do customers take this somewhat extreme behavior when they "retaliate" against banks? Has the abuse of banking services, which has long been talked about, really reached this level?

　　　　Retaliate against the bank for three hours. Customers have "accumulated grievances"

　　　　■ Continuous "accidents" in this bank make people angry.

　　　　32-year-old Li Guojun didn’t expect that his actions in withdrawing money from the bank made him a news figure.

　　　　When it was his turn to handle business at 10 o’clock that morning, he did not remit more than 1,300 yuan in one lump sum, but remitted the money to 100 yuan for 13 times each time, which took nearly one hour. That’s not all. He handed 99 1 yuan Renminbi to the counter one by one, and asked the shop assistant to deposit them in the card. After "occupying" the counter for three hours, he didn’t stop until the bank manager apologized.

　　　　The next day, Beijing Youth Daily and Beijing Evening News published the news one after another. On the third day, when interviewed by the reporter of Youth Weekend, Li Guojun repeatedly stressed that he was not impulsive or unreasonable.

　　　　Li Guojun has long had a grudge against this bank. "I keep running into this kind of thing, or I’ll be so angry!"

　　　　Just a week ago, before leaving for a business trip, Li Guojun used a debit card to withdraw money from the same bank. But when you swipe your card, the password is wrong. He ran to the ATM outside the bank gate and tried it, but there was no problem. However, as soon as I arrived in the business hall, the password was wrong, and I couldn’t even try it five times.

　　　　Obviously it’s the system itself, but the bank clerk said, did you press the wrong password?

　　　　Li Guojun was very angry at that time. But because of business trip, I don’t have time to be serious. He thought to himself, wait until he comes back. Exactly a week later, after he had lined up in this bank, he met Gasel again. All of a sudden, anger broke out.

　　　　"I didn’t have time last time, but I have to talk to you this time." He thought to himself.

　　　　■ Complain against Gassel’s duty manager.

　　　　On September 5th, Li Guojun arrived at Yuanda Road Sub-branch early in the morning. It opens at 9: 00, and he enters the business hall at about 3: 00 after 9: 00, and picks up the number on the numbering machine. The number paper shows that there are 24 people waiting in front.

　　　　Li Guojun thought, then wait. The scene of suddenly entering the field of vision made him very angry-when he first entered the door, customer No.1 was still handling it. But this person just finished, and before the staff could call the number, a middle-aged woman sat down in a chair and started to handle it, but the number 1 was always displayed above the counter.

　　　　Li Guojun came forward to ask what was going on, but no one explained. He was very angry and quarreled at once.

　　　　Li Guojun later told reporters that some of his words were crude and he shouldn’t have said them, but he was really short of breath.

　　　　This bank had eight windows, and only four of them could handle personal business at that time. In addition, some customers are running funds, and it often takes more than half an hour to run a business, so ordinary individual customers can only wait.

　　　　The more he queued up, the angrier Li Guojun became. He called the customer service hotline of the bank to complain. The other party said that it had been accepted, please wait for it to be handled, and then there was no other feedback (until September 12th, a week later, Li Guojun didn’t get any feedback).

　　　　Soon after, a manager on duty of the bank came in from outside. Li Guojun stepped forward to report the situation to the manager, who threw down an "impossible" and turned around and walked into the inner room of the bank.

　　　　Li Guojun, who was left hanging there, was waiting and thinking: What should I do when I call myself?

　　　　■ I plan to spend it until 12 pm.

　　　　After waiting for an hour, it was finally his turn to handle it. At that time, it was already 10: 30 in the morning. He had planned to go to the World Trade Center in day order to meet a client, but at this time, he got there in time to catch up with others. "Anyway, I have been delayed in my own work. Come on, I’m not leaving. I’ll just spend it here!"

　　　　Originally, he was going to handle a remittance of 1380 yuan, and he filled out all the forms. Li Guojun recalled that at the moment when he called the 29th, he had an idea: the remittance of 1,380 yuan should be sent out in 13 times.

　　　　An hour has passed since the remittance was completed. In this process, Li Guojun thought about what to do next.

　　　　He first asked the staff at the counter if it was against the bank’s regulations to take out one yuan from his card and deposit another yuan in it.

　　　　The staff member replied: "It is not against the regulations, but it is morally unreasonable."

　　　　"Well, since it doesn’t violate the rules, I have the right to do so."

　　　　Before the dispute, the bank staff also saw it in their eyes. Knowing that Li Guojun had "made a bad intention", the staff member didn’t say a word and began to handle it for him.

　　　　After three hours of tossing, no one came out to give a statement.

　　　　■ After tossing for 3 hours, no one came out to give a statement.

　　　　Li Guojun thought, at this time, the bank’s lobby manager, the manager on duty and others should come forward. But nobody cares. The people in the counter are talking and laughing, and they are not affected at all.

　　　　"Judging from their expressions, they want the guests behind to accuse me." Li Guojun said that if the manager had come out to explain, it would have passed, but no one came out to give him a statement for more than three hours.

　　　　At first, it was two female staff members at counters 1 and 2 who argued with Li Guojun. And station-to-station call to Li Guojun, it is a guy in the counter No.3.. During this period, Li Guojun heard the young man tell his colleagues that he felt very uncomfortable when he was urinating.

　　　　Li Guojun has been sitting there, and of course the staff member can’t go away. "This young man is unlucky, he became a scapegoat. But I can’t help it. Who let him just call me?

　　　　■ The customers around him put him under pressure.

　　　　There are more and more people in the bank. The customers who came in front knew what was going on when there was an argument, but later people didn’t understand. They were surprised to see Li Guojun sitting at the counter for so long. Some people even came forward to have a look. Many people stared at Li Guojun with a surprised look when they saw Li Guojun handing one yuan to the counter.

　　　　Li Guojun said that he heard people talking behind him at that time-"How come it’s so egg?" "Are you full?" "Hurry up and leave, don’t waste everyone’s time!" Some customers are very angry about this and say everything.

　　　　This makes Li Guojun feel pressure. He turned his head and explained loudly, "I didn’t waste everyone’s time for no reason. It was the bank that delayed my time. That’s why I did it, to deal with a man as he deals with you."

　　　　At that time, he was still thinking, if any customer thinks this kind of behavior is uncivilized and wants to fight with himself, then fight, and it is best to call the police and make a big fuss, so that the bank can get a bigger lesson.

　　　　Li Guojun argued, "People who don’t know will think that I’m being unreasonable, but in fact, I’m being unreasonable. To be honest, I was under a lot of pressure. Because I know this is a very uncivilized performance and immoral, but I just want to sacrifice myself to teach the bank a lesson. Even if you use this means of fighting poison with poison. "

　　　　■ Customers request to increase the processing window.

　　　　At 10 o’clock in the morning, Mr. Song, who lives nearby, came to this bank to withdraw money. He saw the scene of Li Guojun "occupying" the counter window. I was angry with this man, but after listening to his explanation, I felt completely understandable.

　　　　"At that time, because the queue time was too long, everyone shouted, since there are so many people, why not open more windows?" Mr. Song, who witnessed the incident at the scene, introduced the situation to the reporter.

　　　　At that time, a staff member in the lobby came out to let everyone wait patiently, but did not respond to everyone’s request to open a window. This made the customers more dissatisfied, and protests broke out one after another, and the scene was chaotic.

　　　　The situation lasted for several hours and no one solved it.

　　　　By 1 o’clock, it took Mr. Song three hours to finish the business. When he left, he saw Li Guojun still deadlocked in front of the counter, so he asked if he could hold on for another half an hour. He will call the Beijing Youth Daily and Beijing Evening News hotlines and invite reporters to interview. Li Guojun immediately said no problem.

Editor: Tian Shijia